A Colombo platform that shows its working
Rates.lk (Private) Limited has been quoting rupee rates against digital value since 2019. We are a dealer, not a marketplace: we hold the position, we publish the rate, and we settle with our own funds.
One counterparty, not a marketplace
You trade with us at a published rate. There is no stranger on the other side, no escrow standoff, no negotiating in a chat window with someone you can't verify.
Every order is a record
Rate, amount, destination, who confirmed it, who released it, when you confirmed receipt — all kept against the order permanently, and exportable as a receipt.
Funds move in your own name
We only pay out to bank accounts and wallets that belong to the verified account holder. Third-party payouts are declined, which is exactly what protects you.
Tiered, not gatekept
You can trade the day you register. Verification raises your ceiling and pays points — it is never a wall you have to climb before you're allowed to do anything.
What we quote
Four books, priced separately, each with its own limits and settlement window.
Crypto
2 markets
Tether5m
Tether +3m
Digital wallets
3 markets
Skrill2m
Deriv5m
Wise3m
Gaming accounts
0 markets
Agent counter
0 markets
What happens when something goes wrong
- 1You flag the order
Any order in flight can be flagged from its own page with the reason — funds not received, wrong payment method, receiving account disabled. It pauses there and stops progressing.
- 2It lands in front of a person
A flagged order goes to our team with your full audit trail, both proofs and the chat thread attached. Nobody asks you to re-send a screenshot you already uploaded.
- 3We resolve or we return
Either the order completes, or the funds we received go back to the account they came from in full. A rejected order is never a partial one.
- 4You keep the record
The outcome, our comment and every timestamp stay on the order permanently — including for orders that were rejected or expired.
The company
- Registered
- Rates.lk (Private) Limited
- Company no.
- PV 00218374
- Hours
- Open 8.00 am – 11.00 pm, every day
- Phone
- +94 11 705 4000
- desk@rates.lk
Come to the counter
Level 12, Access Towers, Union Place, Colombo 02
Cash USD is over the counter only, booked in advance through the agent market so the notes are on hand when you arrive.